FAQ

All Sessions are Currently Being Held Online. Yes, even EMDR 😊

And we are seeing great results!

How does it work? 

Please book a free consult call with our Founder, Jori Adler. She will call you at your reserved time and get to know you a bit, find out what you're looking for and match you with the best therapist for your needs.

 

You will then have the option to speak directly to the therapist by phone or by text, your choice. The two of you will decide on the most convenient day & time to meet and then we will see you soon!

What are your rates and hours? 

Our rates range from $165 - $200 depending on therapist and service.

 

All sessions are 50 minutes and we accept all major credit cards. We offer appointments from 8am to 9pm on weekdays and on weekends from 9am to 5pm. 

Do you take insurance?

We do not accept insurance, but are considered out - of - network providers for all insurance companies. You can request a monthly statement ("superbill") to submit to your insurance company as an out - of - network claim.

To learn more, please see our in-depth guide to out-of-network benefits

 

Note: If you see a Certified Coach or live outside of California, you will not be able to submit claims to your insurance.

Do you accept HSA / FSA?

Yes! We accept Health Savings Account (HSA) and Flex Spending Account (FSA). These are savings accounts that allow individuals to set money aside tax-free that can be used for out-of-pocket medical expenses. 

By putting this money aside, it essentially means that you are receiving therapy at a discounted rate. If you typically spend 30% of your income on taxes, this means that you will be receiving therapy for 30% less. 

Ask your employer about how to put money aside in these accounts and then pay for your sessions with the debit card they provide you.

Our OG Team at our first home 💛

What is an Associate Marriage & Family Therapist?

Associate Marriage & Family Therapists (AMFT) have completed their graduate degrees and thousands of hours of clinical work. They are preparing to sit for their licensing exam to become Licensed Marriage & Family Therapists. 

Each AMFT at Flow is trained by and works directly with our Founder, Jori Adler. In addition to your primary therapist's expertise, you get the benefit of having Jori's insight and ideas included in your treatment. 

 

Where is your office located?

We are located at the Santa Monica Airport: 3400 Airport Avenue, Suite 30 Santa Monica, CA 90405. 

Parking: There's a free lot on the side of our building that's closest to Bundy. 

From there, enter through the side door. Go straight til you see #30. 

How often are sessions? How quickly can I see results? How long should I attend? 

It depends what kinds of goals you have - whether you want coaching on specific topics around wellness and life goals or if you're looking for deeper, ongoing work for anxiety, depression or trauma. 

 

With all new clients, we always prefer weekly sessions. Any less frequently, we find it hard to build the momentum that is necessary for change to occur. However, if you know this is unrealistic for you, let us know and we can figure out what feels better. 

The more you put into it, the more you'll get out of it. Come weekly, try to be open & curious while you're here, ask your therapist for books or podcasts you can dive into during the week that can help deepen your experience. 

You Can Feel Happier Within Yourself and Create More Positive, Meaningful Relationships in Your Life!