JOIN OUR TEAM: CLINICAL COORDINATOR

We are currently hiring! To be considered, please submit resume and cover letter: Info@flowhousetherapy.com

  • Are you looking for a job with meaning and purpose where you can truly help people?

  • Do you have experience in the fields of psychotherapy, counseling, or mental health? Do you have experience in an administrative role?

  • Would you like to work autonomously within an encouraging, fun, creative framework with a lot of flexibility?

  • Do you have positive energy & great communication skills, proficiency with technology & computers, good multi-tasking and time management abilities?

If so, we want you to join our team as our next Flow House Clinical Coordinator! 

GENERAL DESCRIPTION:

Flow House is home to a family of licensed psychotherapists who work holistically - incorporating the body-mind-spirt along with evidence-based practices - into our treatment philosophy. In addition to traditional talk therapy, we are trained in depth, trauma, spiritual, and embodiment approaches. We tend to use an active approach with clients, encouraging their growth and evolution. 

CLINICAL COORDINATOR JOB DESCRIPTION:

This is a part-time position, around 10 - 15 hours a week. The work can be done remotely, on your own schedule but a bit of daily work Monday - Friday is requested. Preference is for someone who lives locally (Westside Los Angeles) so that we have the option to meet in person for laughs and camaraderie. 

  • You are an extremely important and valued part of our team! You will be the first point of contact for new clients, the main contact for our therapists and the right-hand to our founder. 

  • This is a very people-centered job, so you’ll get to interact about real life and real issues on an everyday basis. No phony BS here!

  • You will use your empathy, active listening and people skills to connect with new clients to help them feel at ease and comfortable in the intake process.

  • You will get to know the therapists - their interests & specialties, their schedule of availability, their personalities - and match clients with best therapist for their needs

  • Daily communication with therapists and daily billing of clients.

  • Support founder with daily tasks of running a business, such as anticipating needs, running errands, email correspondence, database management, sending & collecting intake paperwork, marketing support, keeping big picture view of all the balls that are in air and which ones need attention, being eyes & ears, spreading positive energy & good cheer amongst staff 

  • Track the flow of new clients - from first inquiry call to attending first session

  • Check end of month payroll figures and send monthly insurance statements to clients who request them 

  • Train new therapists how to use our electronic systems 

 

QUALIFICATIONS:

  • Experience working in an administrative role. 

  • Interest & experience working or volunteering in mental health, counseling. A student in this field would be ideal!

  • Multi-tasking, Flexibility, Telephone Skills, Tech Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus

  • Ability to use electronic / digital services and applications for prolonged periods of time. 

  • Social media savviness not a bad thing

 

 

PLEASE SUBMIT A COVER LETTER ANSWERING THESE QUESTIONS: (Applications without cover letter will not be considered)

(1) Do you have experience working or volunteering in the field of mental health, therapy, or counseling? 

(2) Do you have experience working in an administrative role?

(3) What is your level of comfort / confidence for learning new computer systems and software? 

(4) What other interests, hobbies, jobs, studies are you currently pursuing? Do you feel you have enough time, energy & focus to devote to this job? 

(5) What are your current longterm career / life goals? 

(6) In what part of town do you live? 

(7) Are you comfortable sharing your birth data - date, location, time of birth - so that I may consult your astrological chart in order to know how to better manage you? (If you're into this, cool! If this annoys you, I will probably annoy you). 

(8) Do you have any personal websites or social media accounts? 

(9) Can you please share two work references whom I may contact? 

 

Thank you for your interest! We will be in touch if we need more info.